Shipping policy
PROCESSING TIME
Our processing time is usually 2-3 business days.
SHIPPING TIMES
In NORTH AMERICA 5-7 business days after 48-72 hour processing time.
We will do my best to meet the shipping times. The delivery time will depend on the postal service. Once your package is scanned by the post office we have no control over how long the package will take to arrive. We're not liable or responsible for any delays or failed deliveries of your package.
Pasadena Candle Co always want to make sure you receive your order that you paid. You can contact me us in this email pasadenacandleco@gmail.com if you have any concerns with the status of your order.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.